For functions up to 40 heads 1 caterer is present and is unable to leave the kitchen area due to safety and health reasons. In this case we are able to place the platters onto a serving bench or table next to the kitchen. Guests can either help themselves to the food or the host can put a couple of platters around where the guests are situated. If you are unsure by all means please ring and enquire.
For functions over 40 heads 2 or more caterers are present. One in the kitchen cooking and one serving the guests.
We supply the platters, serviettes, sauces etc so that we can offer your guests the nibbles you have selected without them having to leave their group of friends. We then clean up and then start serving the main meal in about ½ an hour.
What do you, the Customer, need to supply? We only need a domestic kitchen to work from as all our food is pre-cooked at our kitchen and only needs reheating. Your kitchen needs to be clean and clear of all nick knacks, books, photos, kettle etc. We cannot share kitchens due to safety and health, for the time we are at your function the kitchen needs to be ours alone. If you do not have a suitable kitchen please enquire as we can bring a portable kitchen at added cost. If you’re unsure please enquire! We also need clear and easy access and to park close due to the amount of boxes to bring in out.
Hints and Tips
This is a great menu for special occasions. Allow enough room for us on the day, a poorly organized function can sour a happy occasion. Place your drinks, bar and tea and coffee away from the kitchen. A lot of people want to wash their glasses and to get a glass of water so often it is better to set up an area elsewhere eg, the laundry.
Many people add to this menu to cater for Vegetarians, Celiacs, Vegans etc which we are happy to cook and serve on the day.
What do I do now?
Quote? If you would like a Quick Quote and to check our availability please click on the main meal package link below that suits your needs. This will take you to the main meal to which you can add pre-dinner nibbles by mentioning it in the Quick Quote comments box.
Unsure? Please ring and we will go through it with you on the phone, 9729 9111.
Once you have received your quote and would like to proceed simply fill out the booking form which is on the reply letter. We will send a deposit now payable invoice, once deposit is paid your booked in!
Terms, Conditions and FAQs
Deposits are non-refundable on cancellation. To secure this quote as a booking please do so by paying the deposit and booking fee by the nominated due date. On receiving your deposit Hot Rod’s Roasts will commit to providing your function as quoted. If a deposit is not receive your within 5 working days from the day the invoice was processed it will be assumed the function is not required and the quote/booking will be removed.
REFUNDABLE BOOKING FEE and FINAL CONFIRMATION
When booking your function only an estimate of your guests is required. No later than 5 working days prior, usually Monday, you must ring (not email) before 12.00 to check your function details and make changes eg your head count. Once confirmed we will refund your booking fee. In the event you don’t call Hot Rod’s Roasts before 12.00 we will assume your function is as per your original booking, will calculate your weights and measures, order your stock, organise our rosters and staff and send you a final invoice. If you call after this time it will take an hour to repeat this process and therefore will need to claim the booking fee to cover wages. Additional booking fees will be charged for the same reason if other changes are made later in the week, in some cases we may be able to add heads to your function, not reduce. If Hot Rod’s Roasts have not heard from you within 4 working days from your function we will assume that your function is cancelled and you will lose your deposit.
PAYMENT Most customers pay once they have confirmed their final numbers. You can do this by direct bank transfer, credit card over the phone or drop in with cheque or cash.
PRICING and QUOTES are subject to change in the event of unforeseen circumstances effecting business eg flooding, fires etc. If your quote has changed you have the option to withdraw reclaiming monies paid minus $100 handling fee.
It is always best to set your serving time later than usual as people are always late and not everything goes to plan! We arrive about 30 mins prior to serving according to the size of your function.
HOW MUCH FOOD IS THERE?
All “sit down” meal quantities are calculated according to the booked head count and we use the same calculations successfully week after week. We are able to keep an accurate count on numbers as we allow one plate per person. In the event that you have more people than you have paid for we “down tools” and consult with you on whether you are willing to pay for the extra people. If you are willing we then use our back up plates and cutlery, top up with any “emergency food” and serve what is usually left for seconds. This is painfully embarrassing for us, you, and most of all your guests, as they are left standing there while all this goes on. In the event you feel your guests are above the normal large serve which we allow, eg Sumo Wrestlers or a footy club who expect to eat meat all night, please discuss it with us.
Hot Rod’s Roasts reserves the right to refuse a booking or to serve, eg rude or drunk guests. Hot Rod’s Roasts is fully insured for public liability, takes much care but no responsibility.
Hot Rod’s Roasts food may contain products that could cause an allergic reaction and take no responsibility in this case. Some of our food contains wheat, eggs, nuts and milk. We have a list of many of our ingredients available but in not conclusive as suppliers change their ingredients regularly.
Special Dietary Needs and Allergies, click “here”
We have a minimum of 60 heads for a served function for many dates in our peak times, we will notify you of this on booking. If your head count drops the minimum we can charge is for 60 in this case.
Please feel free to contact us over any queries you may have. It is often better to write down your queries over a couple of days and ask them in one go instead of repeatedly ringing . If you are a school or club, nominate one person to be in charge of communications with us as we often get several people ringing from one place.
With thanks, Rod and Anna Grenfell
Hot Rods Roasts
5/29 Jersey Rd
Bayswater VIC 3153