LUNCHES DETAILS-Printable

What do you, the Customer, need to supply?

For lunch style meals we only supply the food so you need to provide your own serving utensils and plates and cutlery. Count how many varieties of food your menu has and allow a tong or scoop for each plus a ladle for the gravy if required and salt and pepper.

Hints and Tips

This menu is for casual occasions, is affordable and flexible in its serving time. Allow yourself enough room for your buffet on the day, a poorly organized function can sour a happy occasion. A 2 meter trestle table per 40 guests is the minimum required. Also have your table 1 meter away from the wall so you can stand behind it to top up your salads etc. It is also easier to be set up away from the guests and close to a door, garages and front verandas are ideal. We include a set out plan and instructions on the day.

Many people add to this menu to cater for Vegetarians, Celiacs, Vegans etc. You can also add more condiments if there is something special you like.

Travel Fees As we serve functions all over Melbourne we have a travel fee which goes towards the cost of getting our staff on site for their wages, fuel and car use. Please enquire for travel fees for your suburb. There is no charge if picked up by you.

What do I do now? 

If you would like to book please fill in your booking form. We process bookings on Mondays and Thursdays then send you a confirmation along with your invoice. We require a 30% deposit on booking. When booking your function only an estimate of your guests is required. No latter than 5 working days prior, usually Monday, you must ring if you want to change your head count. If we have not heard from you we will assume that your estimate number is your final figure. Please DO NOT RING after this time as we will have done all our calculations, staff roster, & orders. Fresh stock can not be sent back. Any changes after this time incur a $25 charge, in some cases we may be able to add heads to your function, not reduce.

Terms, Conditions and FAQs

PAYMENT 

Most customers pay once they have confirmed their final numbers. You can do this by direct bank transfer, credit card over the phone or drop in with cheque or cash. Keep in mind that although it can be extremely hard to estimate numbers especially at 21st and clubs, most of the time it gets cheaper if you order more and that the left overs are yours to keep.

PRICING and QUOTES are subject to change in the event of unforeseen circumstances effecting business eg flooding, fires etc. If your quote has changed you have the option to withdraw reclaiming monies paid minus $100 handling fee.

SERVING TIME. It is always best to set your serving time later than usual as people are always late and not everything goes to plan!

HOW MUCH FOOD IS THERE? All “sit down” meal quantities are calculated according to the booked head count and we use the same calculations successfully week after week. In the event you feel your guests are above the normal large serve which we allow, eg Sumo Wrestlers or a footy club who expect to eat meat all night, please discuss it with us.

MISCELLANEOUS 

Hot Rod’s Roasts reserves the right to refuse a booking or to serve, eg rude or drunk guests. Hot Rod’s Roasts is fully insured for public liability, takes much care but no responsibility.

DEPOSIT 

Deposits are non refundable on cancellation. You have 7 days from receiving your invoice to confirm your booking by paying your deposit. If we have not received a deposit in 7 days your function is automatically suspended to make way for another booking.

ALLERGIES

Hot Rod's Roasts food may contain products that could cause an allergic reaction and take no responsibility in this case. Some of our food contains wheat, eggs, nuts and milk. We have a list of many of our ingredients available but in not conclusive as suppliers change their ingredients regularly.

QUESTIONS?

Please feel free to contact us over any queries you may have. It is often better to write down your queries over a couple of days and ask them in one go instead of repeatedly ringing . If you are a school or club, nominate one person to be in charge of communications with us as we often get several people ringing from one place.

With thanks, Rod and Anna Grenfell

Hot Rods Roasts 5/29 Jersey Rd Bayswater VIC 3153 ABN:41055201806