Keep it Simple Set Up and Go Details-Printable

　The food supplied is as listed on the menu. The hot veggies are in foil trays in a box for easy transport. The roast meat, hot potatoes and gravy are in another box and will stay hot for at least 2 hours. We will either pre-carve the meats or carve at the function according to staff available, how many functions we have on etc.It is not optional. The staff stay for up to half an hour of serving time from the time you nominate on booking.

What do you, the Customer, need to supply?

In this menu we set up your buffet, serve for up to half an hour and then leave you to it. We provide serving utensils but you need to provide your own plates and cutlery or we can as an added option, see booking form.  Feel free to add your own margarine, salt and pepper. etc. There are no decorations on this menu. Please provide a minimum of one table per 40 guests. We need clear and easy access and to park close due to the amount of boxes.

Hints and Tips

This menu is for casual occasions, is affordable and flexible in its serving time. Allow yourself enough room for your buffet on the day, a poorly organized function can sour a happy occasion.. Have your table 1 meter away from the wall so we/you can stand behind it to top up your veggies and meat. It is also easier to be set up away from the guests and close to a door, garages and front verandas are ideal.

Many people add to this menu to cater for Vegetarians, Celiacs, Vegans etc. You can also add more condiments if there is something special your family likes.

Travel Fees As we serve functions all over Melbourne we have a travel fee which goes towards the cost of getting our staff on site for their wages, fuel and car use. Please enquire.

What do I do now?

If you would like to book please fill in your booking form. We process bookings on Mondays and Thursdays then send you a confirmation along with your invoice. We require a 30% deposit on booking. When booking your function only an estimate of your guests is required. No latter than 5 working days prior, usually Monday, you must ring if you want to change your head count. If we have not heard from you we will assume that your estimate number is your final figure. Please DO NOT RING after this time as we will have done all our calculations, staff roster, & orders. Fresh stock can not be sent back. Any changes after this time incur a $25 charge, in some cases we may be able to add heads to your function, not reduce. 

Terms, Conditions and FAQs

PAYMENT

As our staff do not return to the Bayswater Kitchen from your function customers need to pay once they have confirmed their final numbers. You can do this by direct bank transfer, credit card over the phone or drop in with cheque or cash. Keep in mind that although it can be extremely hard to estimate numbers especially at 21st and clubs, most of the time it gets cheaper if you order more and that the left overs are yours to keep.

PRICING and QUOTES are subject to change in the event of unforeseen circumstances effecting business eg flooding, fires etc. If your quote has changed you have the option to withdraw reclaiming monies paid minus $100 handling fee. Babies 0-4yrs 1/4 serve for 1/4 adult price, Kids 5-9yrs 1/2 serve for 1/2 adult price

SERVING TIME. It is always best to set your serving time later than usual as people are always late and not everything goes to plan! We arrive about 20 mins prior to serving according to the size of your function.

HOW MUCH FOOD IS THERE? All "sit down" meal quantities are calculated according to the booked head count and we use the same calculations successfully week after week. In the event you feel your guests are above the normal large serve which we allow, eg Sumo Wrestlers or a footy club who expect to eat meat all night, please discuss it with us.

MISCELLANEOUS

Hot Rod’s Roasts reserves the right to refuse a booking or to serve, eg rude or drunk guests. Hot Rod’s Roasts is fully insured for public liability, takes much care but no responsibility.

DEPOSIT

Deposits are non refundable on cancellation. You have 7 days from receiving your invoice to confirm your booking by paying your deposit. If we have not received a deposit in 7 days your function is automatically suspended to make way for another booking.

ALLERGIES

Hot Rod's Roasts food may contain products that could cause an allergic reaction and take no responsibility in this case. Some of our food contains wheat, eggs, nuts and milk. We have a list of many of our ingredients available but in not conclusive as suppliers change their ingredients regularly.

PEAK PERIODS

We have a minimum of 60 heads for a served function for many dates in our peak times, we will notify you of this on booking. If your head count drops the minimum we can charge is for 60 in this case.

QUESTIONS?

Please feel free to contact us over any queries you may have. It is often better to write down your queries over a couple of days and ask them in one go instead of repeatedly ringing . If you are a school or club, nominate one person to be in charge of communications with us as we often get several people ringing from one place.

With thanks, Rod and Anna Grenfell

Hot Rods Roasts 5/29 Jersey Rd Bayswater VIC 3153 ABN:41055201806